Apr042010

Focusing what is important and what are just distractions?

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When building a business, the standard advice it to visualize your goal, and the steps along the way then focus on your plan to get there.  However, none of us live in a vacuum and life has a way of throwing us off course.  How do you know what to focus on and what is just a distraction?  The trick is to prioritize and that should be easy but when you have many responsibilities which takes precedence.

E-commerce entrepreneurs tend to have many irons in the fire whether multi-channel selling or multiple businesses.  I have colleagues that sell on many different e-commerce sites and others that have multiple business being educators, sellers, broadcasters, and bloggers.  Most work for themselves but others like myself have contracting jobs with other companies or work for clients as well as themselves.  The only way for it to work and to work well is to figure out which projects can be automated, and which require your  undivided attention.

The most important strategy to managing all of it is you have to realize that not everything can be dealt with at once and multi-tasking will only get you so far.   I am the queen of multi-tasking but I am finally starting to acknowledge that when I try to do to many things at the same time it just takes that much longer to get any thing finished to my satisfaction.  Right now I manage several online stores, some on eBay, some on Amazon, and some on Bonanzle.  Some are entirely mine and the others I have managing responsibilities.

I have noticed over time that the work I do for others tends to take priority over my own e-commerce presence and there is a very good reasons that is should be that way.

First, I have made a commitment to others to accomplish a certain task.  I tend to take my commitments to others very seriously, my word is very important to me and if I do not stand behind my word, it has no value.

Second, once these projects are completed they will be much easier to be automated.  The majority of the work I do for others is managing their inventory on their various selling sites so once it is listed, then all that is required is to either relist or remove as the items sell.  The largest amount of work is in the set-up.

Lastly, these are cases where I can work smarter not harder.  These stores make money for me on a regular basis, and all that is required it to answer customers questions, and list the inventory.  Others do the packing and shipping.

This all makes logical sense as I write this and sounds like a great plan doesn’t it.  Now here are the issues that can foil the best plan.  I manage stores for 2 different people.   I have a basement full of inventory I need to list for myself.  In my personal life I have a husband who is disabled, he had a traumatic brain injury while in the Navy which causes seizures and memory issues, and he is also dealing with PTSD.  I have a grown son who is married with 2 children a 2yr old son  and 7 yr old daughter.  Here at home with me is my  2 younger children an active 8 yr old son with ADHD and a very dramatic almost 4 yr old daughter with some gross motor challenges.  Then I have all the other tasks required to manage  a household along with older parents to make sure I make time for and  an elderly couple that lives down the street with some major medical challenges that we are really the only family they have.

So are all these things distractions or things that require my focus.  I can honestly say it depends on the day, the hour and the minute.  Each one of these things is important in its own right and under certain circumstances can assist me in following a plan or completely derailing it.  One sick kid, can throw off any plans for an entire day.  I stayed home after my youngest was born to be able to participate in school activities for both of my younger ones.  So those are some of the choices I have made.

Right now, I have set up a priority list that works for me.  During the day, it is the kids, family, parents, friends and house.  If my house is not as clean as my mothers so be it.  It is good enough for me.  Then in the evening when the kids are in bed I focus on doing the listing for the project that makes me the most money.  Right now it is for one of the stores I manage for someone else.  When I get that one all listed I will focus on the other one that I manage for someone else.  I know both of these projects will increase my household cash flow, they can be done in a schedule that works for me and my household and will soon be mostly automated.

On the days, when I can find a spare hour or 2, I will start working on some of my own personal inventory.  It is much more time consuming as it is all one of a kind stuff that requires research,  photographs, descriptions, and different types of packaging for shipment.   As I finally rehome all of the inventory I can start using that cash flow to purchase more products in a more stable line. I do realize right now that all that product downstairs is a liability rather than a asset but there is a time for everything and everything in its time.  So I can continue to move forward within the grand plan of working smarter not harder.

So which of the things that you focus on are actually important and which are distractions and how do you know the difference?

Mar302010

Does being a mother tend to trap you in a supporting role?

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A friend of mine said to me last week if you don’t like where you are take some action and step forward.  I was in the middle of what I will call a major pouting episode where I was frustrated with my supporting character role in my life.  So like all preschoolers do when the pout I said “fine I am not going to talk, to support, or help rescue anyone anymore!”   “That will teach them”   However being a competent adult and not a preschooler I realized very quickly that flaws in that plan.  It would teach no one but me a lesson that life moves on and pouters get left in the corner.  So I made a promise to myself via that conversation that whenever I got frustrated I would take one step forward.

Now here is my question are mothers by nature more prone to put everyone else first?  If so who creates that expectation?  Society?  Ourselves?  our own mothers?

A “good mother” always puts their children first. A “good wife” always puts their husbands first.  That is at least how it appears society view it.  So, since I have been a mother my entire adult life, it is very difficult to put myself 1st.  The kids need new shoes so my haircut can wait, my kids need a haircut so my new shoes can wait, and so it goes on and on until finally everyone’s needs have been taken care of and maybe you can find a little me time.  Then when you take the me time or spend money to purchase something for yourself all those little guilty feelings start popping up.  I should be doing this, I could have gotten that thing the kids need.

How difficult is it for you to take that first step and take care of yourself first?  The kids have everything they need maybe not everything they want.  So how do you teach yourself to accept that it is good enough?  If it takes the kids moving on to college and giving you that empty nest then boy do I have a long wait.  My younger 2 are 8 and almost 4.   When you have been Mommy for 27 yrs how do you effectively allow yourself to be defined in other roles?

So I am now taking the journey to being ME first, then a mom, wife, grandmother and all the other various roles I need to fulfill in my daily life.  It is a tricky balancing act to make sure one role does not become your identity.  Having the self confidence in yourself that your other roles are just as worthy of acknowledgment that you have knowledge beyond how to deal with skinned knees and runny noses.

The skills you use to manage your household are also very effective skills for managing a business.  Moms are the adapt at dealing with customer service issues as they frequently are dealing with the most vocal dis-satisfied customers, their own children when they don’t like the rules.   Bookkeeping because they usually manage the household finances and have learned to make that dollar stretch.  Product procurement since they are usually the number one purchases of the household good. Crisis management is their best skill because having a household with children generally has a daily crisis be it hurt feelings of a drama queen or a true medical emergency like an asthma attack.

Have you ever read something or listened to something and said to yourself “I knew that” ,”I said that” or “I did that”?  Chances are you probably did but others have enough confidence in themselves to move that thought forward whereas you probably thought “who want to hear what I have to say?”

So as I write this all down for all to see, I realize that is a trap of our own making.  You can still be supportive, nurturing, rescuing caretaker as well as a competent adult that has much to offer with out having to always rescue, support and take care of others.  Embrace that part of your nature as it is part of who you are but  also realize that is only part of who you are and you are the sum total of all of those parts.

Realize you have a voice that deserves to be heard and recognized.  Don’t spend all your time and energy only supporting others and allow others to support you once in a while.

Step out of the shadows and know that others will value you just as much for your thoughts and opinions as you do theirs.  Find your validation in yourself and your own voice not in the faces of other people.  Use your knowledge base to allow yourself to advance not just to propel others forward.

So although we may have been trained to be in a supporting role we can also train ourselves to take the lead once in a while.

Feb112010

Ecommerce sellers who really controls your business??

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I have read a lot of really interesting blog posts and had several thought provoking discussions this week which have me thinking about my online world.  To process it all  I decided to do a series of blog posts.  A case of me thinking out loud.  They are on a variety of subjects from networking, branding, social media ecosystems to ecommerce education.

The first one I decided to tackle was ecommerce education.  I read a very interesting blog post by my friend John on his ColderICE blog called,  Each One, Teach One: eCommerce OPEN Discussion. and it made me realize that as ecommerce sellers we need to learn all we can to enable us to run our own businesses as effectively as possible.

The old saying that knowledge is power is as true today as it ever was, the greater the opportunities the internet affords us the greater the knowledge base we need to be able to access.  The more you learn the more you are able to control your own business.

The majority of people I interact with online line are ecommerce sellers, but their main source of income is the eBay platform or the Amazon platform, with just a minor secondary emphasis on multi-channel selling, and that made me realize that I don’t want to be known  primarilyas an eBay seller.   I don’t care to allow one person or entity that much control over my business.

Think about it, if eBay or Amazon or any of the other platforms that you base your entire business model on were to become an untenable situation what would you do?  Do you have the skill set to be able to run your business on your own?  If  your platform based business is how you feed your family do you have enough time or money to start from scratch elsewhere?

Now I know that neither eBay or Amazon are not going to disappear tomorrow or anytime in the near or distant future but they are both large corporations and large corporations do fail, look at the banks, car manufacturers and insurance companies a lot of them were on the brink of failure when the government and tax payers bailed them out.

Will the government bailout out all the small business that fail if their marketplace crashes?  It would be the equivalent of a massive layoff with no unemployment insurance.

You need to arm yourself with as much information as possible to control your own business, otherwise you are no different than an employee of a large company.  Most of us work in ecommerce because we want to work for ourselves not for somebody else.  Make sure you take the time to learn.  Find others that can teach you and in  turn teach others.  Only by doing that can you really continue to be successful.

What did you learn today?

Who did you teach?